Managing an organization

Asana accounts are free and tied to individuals; Asana accounts grant access to shared workspaces and organizations to collaborate with other Asana users.

With a single Asana account, you can create or join multiple workspaces and organizations to collaborate with various groups of Asana users; these workspaces and organizations you belong to are their own separate entities, each with their own unique set of people, projects, and tasks.

Since each workspace and organization are their own separate entities, your colleagues cannot see the other workspaces or organizations you belong to, nor can you see the other workspaces and organizations your colleagues may belong to. Learn more about privacy between these spaces here.

 

account diagram

Learn more about the permission settings of your projects and tasks within each of your workspaces and organizations here.  

What is an organization?

Organizations connect all the employees at your company using Asana in a single space based on your company's shared email domain.

Within the organization, you and your colleagues can split into teams to collaborate on your projects and tasks.

organization diagram

If you or your company do not have a unique, shared email domain, you can collaborate in a workspace instead.

People in your organization

There are different types of people in organizations: organization members, organization guests, and limited access members. Internal employees will be members of your organization, and external contributors will be guests in your organization.

For example, michael@yourco.com is a member of the yourco.com organization, while anyone with any other email address (like @gmail.com or @anotherco.com) is a guest of the yourco.com organization.

You cannot convert an organization member into a guest. Membership in an organization is automatically determined by the person's email address.

Organization members

Organization membership is based on the domain associated with your email address. To become a member of an organization, you must have an email address @ one of your organization's approved email domains.

People who sign up for Asana using an email address @ one of your organization's approved email domains will automatically become members of your organization.

An organization member can:

  • Create new teams
  • View a full list of teams that they can request to join within the organization
  • View names and email addresses of other members and guests in the organization through their team settings. Admins of Premium organizations can also see a full list of organization members and guests through their organization settings.
  • Access projects and tasks that have been made public to the organization

Members who have automatically joined your organization will have to request to join or be invited to one of your teams to collaborate with you on projects and tasks that you have not explicitly set as public. Learn more here.

Organization guests

You can collaborate with clients, contractors, customers, or anyone else who does not have an email address at an approved organization email domain (i.e., @gmail.com or @yahoo.com). These people would become organization guests. Guests have limited access in your organization and can only see what is explicitly shared with them.

An organization guest can only join teams by being invited. They cannot create, view, or submit a request to join any additional teams.

Organization guests can invite other guests to your organization by sharing the projects and tasks they have been given access to.

Identifying members and guests

guest identification

Guests will have a globe icon next to their name in the typehead or members list.

Limited access members

Each team has its own members and projects. Those who don’t have access to all projects within your team will appear as limited access members in your team settings members tab.

Limited access members can see projects and tasks they’ve been added to, but not conversations or other projects in the team.

Limited access members count toward the allocation of seats within your tier. 

Create an organization

Create an organization in Asana in one of the following ways. Some users will need to reach out to us for support by using the Contact us option.

Creating an organization will affect everyone in Asana who uses an email address that matches your company email domain.

Be the first from your company to sign up

Sign up for a new Asana account with your company email address and we will automatically create an organization for you. This is based on your email domain.

In some cases you may sign up this way and end up creating a workspace instead of an organization, if this happens, you can convert your workspace to an organization.

Create additional organizations

It is possible to create and join more than one organization from one account. If you have an additional company email address, add your email address to your account and follow these steps to create a new organization.

Each organization must be associated with a unique email domain. Only those who have your company's email domain associated with their Asana account will become members of the organization.

Add or change your organization's email domain

If you would like to add an approved email domain for your organization (for example, if your company is switching from acme.com to acmestaff.com), please add your new email address to your Asana account before contacting our support team.

First add your new company email address to your account, then use this support form so that we can help make the corresponding changes to your organization.

Most requests are processed within 3 business days. A member of our team will contact you once your organization has been updated or if we need any further information.

Contact us as soon as you know you'll be switching email domains. It is easiest to change while both your old and new email domains are active at the same time.

Admin console 

Users with a paid subscription can access the admin console to make changes to their subscription, manage billing, get insights into the organization and manage members.

Upgrade your organization to gain access to the admin console.

Learn more here!

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