Asana for Jira Cloud

The Asana for Jira Cloud integration is available on Asana Starter, Advanced, Enterprise, and Enterprise+ tiers, as well as legacy tiers Premium, Business, and Legacy Enterprise.

Jira Cloud two-way sync functionality is available on Asana Advanced, Enterprise, and Enterprise+ tiers, as well as legacy tiers Business and Legacy Enterprise.

Visit our pricing page for more information.

Install the Asana for Jira Cloud integration to create transparency between business and technical teams and build interactive, connected workflows.

The Asana for Jira Cloud integration allows business and product teams that plan work in Asana to collaborate and work seamlessly with engineering and technical teams who execute work in Jira.

Overview

Drive visibility and transparency across Asana and Jira Cloud

• Instead of wasting time with status update meetings and manually updating two different tools, simply connect Asana and Jira to create transparency between business and technical teams.
• Increase visibility into the product development process and reduce unnecessary time wasted on back and forth communication.
• Create interactive, connected workflows between both teams.

Connect technical and business teams

• Coordinate work across teams to ensure a transparent workflow.
• Ensure a seamless tracking system that works cross-functionally.

Installation process and requirements

To set up the Jira Cloud app in Asana:

• You must have a Jira Cloud account to install the Jira Cloud integration.
• When setting up a Jira project with an Asana project, you need to have edit access to the Jira project to set this up.

How does the authorization model work?

• The integration uses OAuth as the authorization standard. Users will remain authenticated until the OAuth token expires or until someone revokes that token.
• To link existing Jira issues to an Asana task or to create a new Jira issue from Asana, you need to authorize a Jira account.

Note: If your organization uses Jira Data Center, please use the Asana for Jira Data Center integration. Don’t know if your organization uses Jira Cloud or Jira Data Center? Take a look at this Atlassian Community page to find out.

Installing Jira Cloud

Navigate to a project where you would like to install the Asana for Jira Cloud integration.

1. Click Customize
2. Navigate to Apps, click +Add App, and select Jira Cloud
3. Click Add to project
4. Authorize your Jira account

From a task in Asana, users can create a new Jira Issue directly in Asana or easily link to an existing Jira issue. We support all Jira Software issue types, including Bug, Epic, Subtask, Story, and Task.

Jira Cloud data sync

Jira Cloud two-way sync functionality is available on Asana Advanced, Enterprise, and Enterprise+ tiers, as well as legacy tiers Business and Legacy Enterprise.

What does “two-way sync” mean?

A two-way sync refers to automatic updates between designated fields in Asana and Jira. This is achieved by the ability to automatically create and update a task or issue from Asana →Jira, Jira→Asana, or Asana←→Jira on a project basis.

Choosing a one-way or two-way task sync direction

Choosing a one-way or two-way field sync direction

Supported issue types and fields

Each Asana project is mapped to sync with a particular Jira Issue type from a Jira project. Asana’s Jira Cloud integration supports standard issue types (e.g., Epic, Story) and custom issue types. Synced fields appear in both list and board views.

Note: We don’t support Timestamp or Dependent drop-down field types in either sync direction. URL, Sprint, Story point estimate fields, and field types are available for Jira → Asana sync only

Setting up Jira data sync for your workflows

Kicking off work from a Jira Project

If you want to kick off work from a Jira Project and keep ongoing data in sync, choose the following settings.

1. When choosing how to sync tasks and issues, select When a Jira issue is added → Create a new Asana task
2. To create a two-way sync, select When an Asana task is updated → Update the Jira issue

Kicking off work from Asana

If you want to kick off work from an Asana project and keep ongoing data in sync, choose the following settings.

1. When choosing how to sync tasks and issues, select When an Asana task is added → Create a new Jira issue
2. To create a two-way sync, select When a Jira issue is updated → Update the Asana task

Keeping an Asana project and a Jira project in sync

If you want to mirror an Asana project and a Jira project, choose the following settings.

1. When choosing how to sync tasks and issues, select Asana → Jira Two-way sync of new tasks and issues
2. In Field sync direction, choose Asana ←→Jira Two-way sync of updated task and issue fields

Permissions and privacy

Creating a Jira Issue from Asana

When creating a new Jira issue from Asana, the integration follows Jira’s permission model, so a user can only create a Jira issue if they have permission to do so in Jira. This is the only scenario where a user can write data into Jira (to create a new Jira issue). Similarly, this is also the only scenario where the integration reads Asana data.

Viewing and editing data synced from Jira

After Jira data are synced into Asana tasks, they become part of the Asana work graph object. And therefore, the view and edit permissions to these data are subject to the standard permissions of the tasks and projects.

Learn more about task and project permissions with our Help Center articles.

Use synced Jira data for automation and project-level reporting

Custom rules and project-level reporting are available on Asana Starter, Advanced, Enterprise, and Enterprise+ tiers, as well as legacy tiers Business, and Legacy Enterprise.

After the data sync, Jira data becomes part of the Asana work graph as custom fields you can use to create project-level dashboards, create rules, and sort, filter, and search tasks.

FAQ

Please refer to our Jira Cloud FAQ article for more information on Asana for Jira Cloud.

What is available to each tier?