Asana Japan Data Center

Our mission at Asana is to help humanity thrive by enabling the world’s teams to work together effortlessly. And when we say the world’s teams—we mean it. Today more than 126,000 paying organizations use Asana to orchestrate their work.

As we continue expanding our global footprint and supporting a wider variety of teams and industries around the world, we want to ensure customers have more control over where their data is stored. To serve our customers, we have launched a new data center in Tokyo, Japan, available today to Asana Enterprise+ customers. Data Residency is available to be purchased as an add-on in Enterprise. Contact your sales team for more information

Organizations can address data residency obligations by storing their task, project, attachment, and intellectual property in Tokyo. Asana partners with Amazon Web Services to deliver in-region storage with high reliability and performance. With access to a new regional data center, customers can more easily adhere to both internal data policies as well as evolving government and third-party regulations enforcing data residency requirements.

Japan data center FAQ - What you need to know

What data is stored in the Japan data center?

Eligible Asana customers can elect to have all their customer data, including teams, projects, tasks, domain/CSV exports, and attachments, stored in the Japan data center. Your user profile data, such as email address and passwords will continue to be stored in the US.

My company isn’t based in Japan, can I still have my data hosted there?

Yes! Your regional location does not limit your ability to host data in the Japan data center.

Will anything change in terms of service or data access if I move my data to the new Japanese data center?

No, your business will continue to enjoy the same great Asana experience that it does today.

Which privacy and data protection frameworks does the Japanese data center comply with?

Asana has established a comprehensive privacy and data protection program. We are committed to partnering with customers and vendors on their global privacy compliance needs, including complying with national and prefecture-specific laws. Asana is also ISO 27701 certified. ISO 27701 is a privacy information management standard supporting compliance with global privacy laws.

What security and data protection compliance has Asana completed?

Asana has successfully completed SOC 2 (Type 1) and (Type 2) audits, ISO 27001, ISO 27018, ISO 27017, and ISO 27701. Customer data is encrypted at rest and in transit and protected with cross-regional backups.

Let’s do great things together

Launching this new data center is just the latest example of our continued investment in enterprise-grade features and global privacy compliance. To learn more about why more than a million teams in 190 countries trust us to keep their data safe, visit Asana's Privacy Statement and Asana’s privacy commitment.

Ready to get started?

Reach out to our Sales team today.

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