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Account settings

In This Article

The Account settings tab is where you manage your security and passwords.

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how to access settings.png
 

To access Settings:

  1. From the top bar, click on your profile photo
  2. Select Settings from the drop-down menu
  3. Select Account
account tab
 

From the Account tab, you can:

  1. Create a new workspace
  2. Change the password for your account
  3. Enable Two-factor Authentication
  4. Log out of other sessions
  5. Deactivate your account
     
    Note iconNote

    If you are using Google SSO to login, you will not see an option to change your password. Instead, you'll have to log out of your account and request a password reset link.

 

How to add and remove emails

How to add and remove emails.png

From Settings:

  1. Navigate to the Account tab
  2. Click Add new email
  3. Or click on Remove

Add an email address

When adding an additional email address to your Asana account, note that:

  • Adding an email address that is already associated with a different Asana account will result in both accounts being merged. This is an irreversible change.
  • The new email address must respect Asana email policy.
  • If you are trying to convert your workspace to an organization, please note that when adding your company email address to your account, it will have the effect of replacing all of your personal email addresses. This action is irreversible.
  • As described in Asana email policy, Asana accounts cannot have both work and personal email addresses attached to the same account.

You can add multiple email addresses to your Asana account. With multiple email addresses associated with your account you can:

  • Have additional options for emailing tasks into Asana
  • Have additional options for receiving email notifications
  • Log into your account using any of your email addresses
  • Get invitations from other people to join their workspace or organization using any of your email addresses

When you add a second email address to your Asana account, you will be asked to verify your identity by re-authenticating your Asana account. This means that you will have to re-login with the existing email address in order to add a new one.

Note iconNote

If you use the Login with Google feature, you will instead be required to verify your Google account. A pop up window will appear to log into Google, enter the credentials for the email address currently associated to your Asana account to initiate the process.

Contact our Support team using the Asana Support Bot if you have any issues when adding a new email address to your account.

Remove an email address

You can only remove an email address if you already have more than one email address associated with your account, if you no longer use that email address or if it belongs to someone else.

To remove an email, navigate to the Account tab and click Remove.

Leaving an Organization will remove your corporate email address associated with it from your account.

Change your password

password change
 

To change your password:

  1. Click on your profile photo and select Settings
  2. Navigate to the Account tab and select Change your password
  3. Enter your current password
  4. Enter your new password
  5. Confirm your new password
  6. Save your password
  7. Or click Cancel

Members of organizations with SAML or Google SSO enabled will not see an option to change their password.

Note iconNote

If you don't remember your password, an alternate option would be to request a password reset link sent to your email address from the login page. You will need to log out of your account to get back to the login page.

Account deactivation

NB: Only deactivate your individual Asana account if you no longer wish to use Asana. Deactivating an account is permanent and cannot be undone. You can deactivate your account via the Account tab of Settings

 

deactivate account
 

To deactivate your account:

  1. Navigate to the Account tab of Settings
  2. Click Deactivate Account

Once you deactivate your account, you will no longer have access to any data in the account. If you would like to use Asana in the future, you will need to sign up for a new account.

Note iconNote

Deactivation only deactivates your individual Asana account. The organizations and workspaces you belong to are shared spaces and will continue to exist.

Delete your account

Account deletion is different from deactivation and permanently removes your account and data from Asana. For complete instructions on how to delete your account, including important considerations and step-by-step guidance, please see our dedicated article: Delete your Asana account.

If you're unsure which option is right for you:

Choose deactivation if you might return to Asana in the future or want to preserve your data.
Choose deletion only if you're certain you won't need your Asana data again and want it permanently removed.

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Account settings in Asana