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My trial has ended, what happens to my tasks, rules, and workflows?

When your Asana trial ends, you'll automatically be presented with a popup message which prompts you to select a plan. Click Select your plan, and choose the one that suits your team best. You can opt for a paid plan, but you'll also have the option to revert to the free Asana Personal plan.

If you choose the free Personal plan, paid features like rules, workflows, and portfolios will become inaccessible, but they aren't deleted from your Asana organization. Any configurations you've made are saved and will become available if you upgrade again.

If you don't need paid features right now, click Not ready? Downgrade to a free Asana Personal plan as shown in the image below, and follow the instructions to downgrade.

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Here's what happens when you downgrade to a free Asana Personal plan:

  • You won't be able to use paid features such as rules, goals, or portfolios.
  • You cannot collaborate in teams of over 10 people.
  • You also won't have access to projects and tasks that use paid features, and may see a popup like the one shown below. You can still export these tasks and projects to a CSV file.

No longer on a paid plan

Note that downgrading from a higher paid tier to a lower paid tier (Advanced to Starter) will not result in the same loss of paid feature access. In this case, only access to Advanced features would be removed, and Starter features would still be available. See the Compare all features section of our pricing page for a breakdown of features by tier.

You can upgrade to a paid plan anytime to regain access to Starter, Advanced, Enterprise, or Enterprise+ features, and continue using your existing tasks and projects seamlessly.

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What happens when an Asana trial ends? | Asana Help Center