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Managing Asana at scale

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Scaling Asana for a large enterprise requires a strategic approach to ensure seamless collaboration, robust security, and efficient project management across the organization. This article outlines the best practices and key steps to structure and manage Asana effectively at scale.

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Admin console overview

The admin console is your central hub for managing security, users, and organizational settings.

Accessing the Admin console

  1. Click your profile photo in the top bar
  2. Select Admin console from the drop-down menu
  3. Navigate between sections using the left sidebar

Establish a clear organizational structure

  1. Create a robust team hierarchy: Organize your teams based on departments, projects, or functions to reflect the structure of your enterprise. Each team should have defined roles and responsibilities to maintain clarity and accountability. This hierarchical structure helps manage large teams by grouping members with similar functions or project goals, ensuring efficient communication and task delegation.
  2. Assign super admins: Super admins have overarching control and can manage organization-wide settings. They are responsible for configuring global security settings, managing integrations, and overseeing the organization's overall structure. This ensures that all teams operate within a consistent framework and adhere to organizational policies.
  3. Designate team admins: Team admins manage team settings, membership, and permissions. They can add or remove team members, edit team settings, and control access levels within the team. Team admins ensure the team operates smoothly by overseeing the configuration of projects, tasks, and workflows specific to their team.

Standardize processes

  1. Develop templates for recurring projects and tasks to standardize processes. Templates save time and ensure consistency across projects, making it easier for teams to start new projects with a predefined structure. This practice also helps new members understand the workflow quickly.
  2. Use custom fields to capture specific information consistently across all projects. Custom fields can be tailored to track important data to your organization, such as project status, priority levels, and budget. This uniformity in data capture enables better tracking and reporting, facilitating informed decision-making.

Optimize security and permissions

Implement security measures like two-factor authentication and SAML single sign-on (SSO) to protect your organization’s data. These measures add an extra layer of security, ensuring that only authorized users can access sensitive information.

Single sign-on (SSO) and SAML

Configure SAML authentication to integrate with your identity provider:

  1. Navigate to Security in the Admin Console
  2. Click SAML authentication

SAML authentication overrides regular session duration settings, providing additional security control.

Two-factor authentication (2FA)

Mandate 2FA for all members and guests in your organization.

  1. Go to Security > Two-factor authentication
  2. Toggle Required for all members and guests
  3. Click Save changes

This applies to all users, including those using SSO, adding an extra layer of security to your organization's data.

Manage permissions

Use Asana’s privacy settings to control access to sensitive information. Define who can invite guests and set trusted guest domains to ensure only approved collaborators can join your projects. This approach helps in maintaining a secure working environment by preventing unauthorized access.

Facilitate cross-team collaboration

  1. Create cross-functional projects: Set up projects that involve multiple teams to enhance collaboration on organization-wide initiatives. Cross-functional projects encourage knowledge-sharing and innovation by bringing together diverse perspectives and skills.
  2. Use portfolios: Track the progress of key projects across different teams using portfolios. Portfolios provide a high-level overview of project status, helping executives and managers monitor progress and allocate resources effectively.
  3. Onboard new users effectively: Develop a comprehensive onboarding process that includes training materials, welcome messages, and introductory projects. Effective onboarding helps new members integrate quickly and become productive sooner. Learn how to create a custom onboarding.

Leverage Asana AI features

Use Asana AI to automate repetitive tasks, prioritize work, and manage deadlines. Asana AI features help identify bottlenecks and optimize workflows. This proactive approach allows teams to address issues before they escalate, ensuring smooth project execution.

By following these best practices, large enterprises can structure and manage Asana effectively, ensuring scalability, security, and efficiency. A well-organized Asana environment facilitates seamless collaboration, driving the success of your organization.

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How to scale for enterprises | Asana Help Center