Asana customers will be charged VAT or GST in certain jurisdictions as a result of legislation which requires overseas companies who provide digital services, such as Asana, to collect VAT or GST.
Certain jurisdictions do not require VAT or GST to be charged when customers are registered for VAT or GST purposes. Such customers should provide their VAT or GST registration numbers to Asana to ensure that they are not charged VAT or GST.
Please note that none of the information provided here should be considered tax advice, but a general overview of relevant tax rules and requirements. Please consult with your professional tax advisor for tax advice based on your specific facts and circumstances.
Non-resident digital service providers (NRDSP) are required to register and collect 12% VAT on supplies made to customers in the Philippines that are not engaged in business (i.e., B2C supplies only).
If a customer is engaged in business and provides a valid Philippine Tax Identification Number (TIN) or BIR Certificate of Registration (BIR Form 2303) showing its VAT registration, Asana will not charge 12% VAT as this supply will be considered a B2B supply. If you are located in the Philippines but not engaged in business, Asana will be required to charge 12% VAT on its services to you. If you do not have a TIN or BIR Form 2303, please contact our support team with alternative documentation showing that you are engaged in business.
If you’re engaged in business in the Philippines, you shall be liable to remit the 12% VAT to the Bureau of Internal Revenue (BIR) on your purchases of Asana services. Please note to calculate this amount on a tax-exclusive basis as customers must ensure Asana receives the full payment for the charges shown on the invoice in accordance with Asana's Subscriber Terms.
The “Sold To” address associated with the customer account will then be used to determine whether or not you are located in the Philippines for VAT purposes. Note that this information may be cross-referenced with other information to ensure compliance.

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