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A guide to divisions in Asana

This article covers general FAQs relating to divisions in Asana including what they are, how they work, and their benefits.

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Divisions explained

A division plan is a billing entity within an organization. Licenses are tied to users directly, so users have subscription access anywhere they go in Asana. Each division member will only count as a single seat regardless of how many objects (projects, teams, etc) they are associated with, and are able to collaborate with members from other paid divisions across Asana objects that fall within their subscription tier.

For larger companies, it is not always possible to fully commit to an organization-wide subscription as this would mean paying for a seat for every Asana user at that company. With a division plan, you can pay for one department or several departments within your wider company allowing them to access paid features with separate cost centers.

Division plans allow for more visibility and control over which individuals you're paying for. If you're interested in setting up a division within your organization, please contact our Sales team.

How divisions work

Licenses are assigned directly to the user, meaning they’ll have access to paid features anywhere they go in Asana. Users can be added and removed from your division at any time via the admin console. For example, if a user needs to access Advanced features for a 3 month project, you can add them to your Advanced division and remove the user from the division later if they no longer have a need for Advanced features.

The division's billing owner and admins can add and remove users from the division at any time through the division admin console. A division can have multiple admins. Users within your division take up a paid seat and can collaborate with other divisions in the same organization.

Taking the Yeti, Inc. organization for example, we'll explain how a division works within an organization and show that a paid team can exist alongside a division plan within an organization. 

The Yeti, Inc. organization currently contains two paid subscriptions:

  • A Starter division which includes two teams: Marketing and IT.
  • An Advanced division: Finance

The organization itself doesn't have its own organization-level subscription and is therefore on a free plan. There may be multiple other free or paid teams which exist within this organization. Members of the Finance team have access to Advanced features. Members of the Marketing and IT teams have access to Starter features when working on any objects in Asana. If a member of the Finance division invites a member of the Marketing division to collaborate on a project together, each user would still be tied to their respective division, and would not count towards a seat in the other division.

Benefits of using divisions

  • Allows larger organizations to access paid features for teams in their division without having to pay for a seat for every member of the organization. With a division they would only need to pay for members added to their division. This means that the organization would be on a free plan, avoiding additional costs as each new member that signs up to Asana and joins the organization would not require a paid seat unless they are added to the division.
  • Means that subscriptions to different tiers can exist together within one organization. For example; you can create an Advanced division for the Revenue department including the Sales and Marketing teams. You can then create a separate Starter division for the Operations department including the IT and Support teams. Both divisions can have different billing owners and admins, and can collaborate with one another across Asana objects.
  • Every member of the division has access to paid features when working on any objects in Asana that their subscription tier allows (projects, teams, etc)
  • There are admin and super admin roles for the division, who have access to the division admin console.
  • Any free member invited to an Asana object (project, team, portfolio, or goal) will automatically be added to the division and will count as a billable user.
  • Users can be added and removed via the division admin console by the division admins or billing owner at any time.

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A Guide to Divisions in Asana