CAPABILITIES
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- Understanding workspaces
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- A guide to divisions in Asana
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- Billing
- Billing settings in the admin console
- Security and billing for divisions
- How to cancel your Asana plan
- Divisions
- Learn about Asana Premium features
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Security and billing for divisions
In This Article
This article explains how division admins can manage billing and security via the division admin console.
Related articles
- Divisions
- A guide to divisions in Asana
- Advanced division management
- Division access and management FAQ
- Managing members and teams in a division
- License assignment in divisions
Manage billing for a division
From the Billing tab you can:
- View or edit your plan details
- Edit your payment information
- View or download your latest invoice
Self-serve billing
Admins, super admins, and billing owners have complete billing maintenance access. They are able to view account information; add seats, remove seats, edit details, and have the freedom to self-manage their billing invoices.
They can also change the frequency of billing from monthly to annual, and can reassign the billing owner role.
Adding another division on self-serve billing
If your organization already has a paid division and you want to add another paid division on self-serve billing, a different user in your organization must complete the upgrade for the new division. The current billing owner of an existing paid division cannot self-serve a second paid division.
The user who completes the upgrade will become the billing owner for the new division. To create the new division plan, ask another eligible user in your organization to click Upgrade in Asana and follow the steps in Upgrading or changing your Asana plan. They should choose the correct space to upgrade and enter the payment details for the new division.
If a single user needs to be the billing owner for multiple divisions, contact Asana support to request a billing owner change.
How to add or remove paid seats
From the Seat utilization section on the billing page you can: see how many seats are remaining in your division, how many seats are in your plan, add more or reduce the number of seats.
Add or remove seats on a credit card plan
Add or remove seats on a manual plan
The Payment info on the billing page will tell you whether you are on manual invoicing or if you pay by credit card.How to adjust self-serve divisions billing cadence
From the Billing tab you can switch to an annual plan. To adjust simply click the Switch to annual button.
How to reassign the billing owner role
This flow allows billing owners to reassign the billing owner role to a different member within the division. The new billing owner must be a member of the division. Organization guests cannot become billing owners.
From the Billing tab on the admin console:
- Navigate to Billing owner and click on Change billing owner
- Type in the next billing owner’s name or email or select one from the drop down menu
- When you have made your choice click on Change billing owner to confirm
The old billing owner will remain an admin of the division.
SAML for Enterprise divisions
Available on Asana Enterprise and Enterprise+ tiers, as well as legacy tier Legacy Enterprise.
Visit our pricing page for more information.
SAML is a standard that allows Asana to be integrated with company-owned single sign-on systems such as Okta, OneLogin or Microsoft Active Directory. SAML is available to organizations and can be enabled or required for the members of an Enterprise, Enterprise+, or Legacy Enterprise division plan. If you have division plan on one of these tiers, and would like SAML enabled, please fill out the form here.
