Asana customers will be charged VAT or GST in certain jurisdictions as a result of legislation which requires overseas companies who provide digital services, such as Asana, to collect VAT or GST.
Certain jurisdictions do not require VAT or GST to be charged when customers are registered for VAT or GST purposes. Such customers should provide their VAT or GST registration numbers to Asana to ensure that they are not charged VAT or GST.
Please note that none of the information provided here should be considered tax advice, but a general overview of relevant tax rules and requirements. Please consult with your professional tax advisor for tax advice based on your specific facts and circumstances.
Non-resident suppliers of electronically supplied services (ESS) are required to register and collect VAT on ESS supplies made to customers in Iceland that are not registered for Icelandic VAT purposes (i.e., B2C supplies only).
If a customer provides its valid Icelandic VAT identification number to Asana, Asana will not charge Icelandic VAT as this supply will be considered a B2B supply. If you are not registered for VAT in Iceland, but are located in Iceland, Asana will be required to charge VAT on its services to you.
The “Sold To” address associated with the customer account will then be used to determine whether or not you are located in Iceland for VAT purposes. This information is cross-referenced to ensure the address is accurate.
B2B customers may have an obligation to self-report the VAT under the reverse charge mechanism.

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