Asana AI refers to a feature set powered by generative AI and large language models (LLMs) from Asana’s AI partners (e.g., OpenAI, Anthropic). Models from Asana’s AI partners may be hosted on third-party servers or AWS Bedrock, a service offered through Asana’s long-standing cloud service provider.
Customers can choose to enable Asana AI features for their domain (i.e., organization or workspace). If Asana AI features are not enabled:
Asana AI features powered by AI partners use metadata and user generated content from your organization/workspace (e.g., content you enter into Asana like task titles and task descriptions, which may include user names) to help users optimize their work with AI.
Neither Asana nor Asana’s AI partners use customer data to train AI models of any kind. Moreover, Asana’s AI partners configure their services to promptly delete input and output data following completion of the relevant query and/or response.
To learn more about how Asana processes your information, please see Asana’s Privacy Statement. For further details and answers to other frequently asked questions, please visit the Asana AI FAQ and Asana Trust Center.
The following features can be enabled/disabled using the Enable Asana AI control in the admin console.
To learn more about the specific AI partners powering the Asana AI features above, see Asana AI Customizations.
Super admins of organizations and workspace billing owners and creators can enable or disable Asana AI features as follows:
From this page, designated admins can choose to enable or disable Asana AI for their entire domain. After disabling, Asana AI experiences will no longer appear or process data from your organization.
To enable these features, you will need to complete the super admin verification process or contact the Support team. This behavior also applies to divisions in Asana, as divisions do not have super admins.
Please note that if you are on a division plan, it is still possible to enable AI features via your admin console. However, only a super admin will be able to take action on this. If there is no super admin, a current admin will first need to complete the super admin verification.
To learn more about Asana AI Advanced Settings, check out Asana AI Customizations.If you are an admin of an organization that does not have at least one super admin, you can disable Asana AI features, but cannot enable them. To enable these features, you will need to complete the super admin verification process or contact the Support team. This behavior also applies to divisions in Asana, as divisions do not have super admins.
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