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PagerDuty rules integration
In This Article
Rules and integrations work together to automate routine tasks and establish workflows across your team's favorite tools. This article shows how Asana's rules integrations can play a part in how your team communicates.
See How to create a rule for tips on getting started with rules.
Related articles
- Rules integrations and widgets
- Rules integrations for productivity and communication
- HubSpot rules integration
- Rules integrations for cloud storage and file sharing
PagerDuty
Trust rules to notify your incident response team via PagerDuty when a task needs attention. Your chosen triggers allow Asana to integrate with PagerDuty and create incidents with context from the task automatically, whatever time of day or night.
Steps to configure rules integration
- In your project, click Customize in the top right corner and select Add rule from the list
- From Add rule, select a trigger such as the custom field value Urgency being changed to High
- From the Actions tab, select Create incident
- Enter a title for the incident in the Title field
- Choose a service from the Service field
- Select the urgency from the Urgency field
- Enter an Incedent description.
In this example, when the custom field value Urgency is set to High, the rule is triggered and the action is taken; a Pagerduty incident is created. The task creator’s email and task link will be automatically shared in the incident description.