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- You’ve been invited to Asana; now what?
- Getting started with Asana’s mobile app
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- Create projects quickly with templates
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- Purchasing a subscription after a trial
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- Build the foundation of your workflow
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- Request a task review with a simple automation
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- Assign work automatically with custom fields
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- Import data from other tools to projects in Asana
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- Pages in Asana (formerly Notes)
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- Video production calendar
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- Asana AI FAQ
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- Understanding Open-Weight Models in Asana
- Smart chat
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- Setting up Licensing Division ID with SCIM
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- Setting up Asana roles in Microsoft Entra ID with SCIM
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- Delete your Asana account
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- Managing members and teams in a division
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- Workspaces and organizations FAQ
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- Understanding workspaces
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- Your Asana account
- Advanced division management
- Introducing Asana Gov
- A guide to divisions in Asana
- Managing members in an organization
- Managing workspaces
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- Payment methods and invoices
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- Security and billing for divisions
- Payments in CAD and KRW currency
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- Changes to automatic payments in India due to RBI regulations
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- Accidental deletion
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- Recover deleted tasks, projects, and more
- Salesforce AppExchange Integration Deprecation FAQ
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- Automation permission update FAQ
- Asana Certification FAQ
- Triggering AI Teammates
- AI Teammate Skills
- How to create or discover an AI Teammate
- Connect Salesforce to AI Teammates with a custom MCP app
- Connect Databricks custom apps to Asana AI Teammates
- Managing your AI Teammates Add-On Licenses
- Create custom MCP apps for AI Teammates
- AI Teammates
- Connect and manage apps for AI Teammates and Dash
- AI Teammates templates
- Understanding access control, memories, integrations, and approvals for AI Teammates and Dash
- Words to workflows in AI Studio
- AI Studio FAQ
- AI Studio Plus
- Troubleshooting in AI Studio
- AI Studio - Human in the loop
- Introduction to Asana AI Studio
- Work smarter with Asana AI
- Writing instructions in AI Studio
- AI Studio credit optimization
- AI Studio add-on and pricing
- How to structure a prompt in AI Studio
- How the Use AI variable works
- AI Studio models
- Create Smart workflows with AI Studio
- Connect your Smart workflow with the right data sources
- AI Studio pre-built AI automations
- An admin's guide to AI Studio
- AI Studio rate limiting
- How to configure ticket statuses
- AI-suggested articles in your knowledge base
- How to configure queue categories and custom fields
- Customizing AI response and routing guidance
- Customizing queue automations in Asana Service Management
- Configuring SLAs and work schedules
- Using email intake to create tickets in Asana Service Management
- Set up a knowledge base in Asana Service Management
AI Studio rate limiting
Who can use this feature?
Visit our pricing page for more information.
AI Studio credit rate limiting helps protect your organization from sudden spikes in credit use. A misconfigured automation, bulk import, or frequently triggered workflow can use many credits in a short time. A per-automation credit limit pauses additional executions when usage reaches a threshold, giving someone time to review what happened.
How credit rate limiting works
Each AI Studio automation has a credit limit for a rolling 60-minute window. Asana provides a recommended limit by default, and admins can adjust the credit amount. The 30-minute window itself is fixed.
When an automation reaches its limit, additional executions are placed on hold in a queue. An execution that is already in progress finishes normally, so total usage may end up slightly above the limit. Rate limiting is a guardrail against short-term spikes, not a hard spending cap.
Rule owners will receive a notification in their inbox when their rule is paused.
See paused automations
Builders can check the automation builder and execution activity to see when an automation is on hold. Admins can review paused automations and the number of executions waiting in the Execution activity page of the admin console.
Review queued executions
After reviewing why an automation reached its limit, you can resume the queue to run pending executions or cancel them. If no one takes action within 24 hours, queued executions expire. Editing an automation while it is on hold cancels its queued executions because they were created from the previous version of the automation.
You can also resume the queue by clicking the Customize button, click the three dot icon and select Resume queue.
Resuming the queue does not turn off the rate limit. If the limit is reached again, executions may be placed on hold. A person must choose to resume a paused automation; it does not resume automatically.
Choose who can resume a paused automation
Admins can choose whether only admins can resume a paused automation or whether admins and the automation's builders can resume it. This setting lets organizations choose between centralized review and letting builders unblock their own workflows.
What rate limiting does and does not do
Rate limiting helps catch sudden increases in credit use, such as a spike caused by a bulk import or a frequently triggered automation. It is not a hard spending cap or a complete budget-management system, and it does not address every kind of high usage, such as an automation that steadily uses credits over a longer period.
