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當團隊對於清楚定義的目標該包含哪些元素有一致的看法時,目標追蹤就事半功倍。
如果您尚不熟悉目標追蹤功能,請繼續閱讀,取得關於有助團隊撰寫有效目標的指南。
根據目標的意圖,通常可歸為兩個類別之一:啟發性或可測量式。
請將啟發性目標描述為描述目的地的大膽、具有挑戰性的陳述。呈現逐漸邁向組織使命的進度。 例如:若公司的使命是「成為全球最受歡迎的素食冰淇淋」,那麼啟發性的目標範例可能就是「今年成為社交媒體上首選的冰淇淋品牌」。啟發性目標並非使命或策略,而應該描述可在時間範圍內達成的結果。團結您的團隊,使其朝向同一個方向前進,並幫助他們擬定如何抵達目的地的具體目標。這些具體目標就是第二類目標。
若您很熟悉 OKR,就知道 O 所代表的目標 (Objective) 具有啟發的作用。
可測量目標是要達成的具體目標。範例:「成為當年度每個月在推特 (Twitter) 上最熱門的主題」。
若啟發性目標是終點,可測量式目標就是描述如何往終點前進的地圖。
寫下您的可測量目標,顯示它們如何連結至啟發性目標。當所有連結至啟發類目標的可測量式目標均完成時,啟發性目標也就達成了。
若您熟悉 OKR,就知道關鍵結果 (Key Result) 具有可測量的特性。
可測量目標應始終支持鼓舞人心的目標。若您不將可測量目標與「今年成為社交媒體上的首選冰淇淋品牌」連結起來,就很難得知您是否有達成該目標。
鼓勵您的團隊問問自己,確認自己的目標是啟發性還是可測量式。
清楚定義成功是出色目標的基礎。定義應包含兩個元素:目標描述,以及用來評量完成與否的評分條件。
描述回答以下問題:
若沒有定義目標的清楚評分條件,目標之描述可以回答以下問題:「成功的話或樣子會是怎麼樣?」
在 Asana 中,可對目標進行分級,依序為已達成、部分達成或已錯失,因此將評量條件納入非常重要。
針對啟發性目標,將評分條件連結至支持這些啟發目標的可測量子目標。請以多種形式呈現評分條件,例如:Asana 可從子目標的百分比自動計算上層目標達成百分比。深入瞭解自動進度彙總。
每個目標應有 3 到 5 個子目標,最多 10 個。否則,難以理解子目標與上層目標之間的關係。
可測量目標必須包含決定成功等級的目標。這些目標必須具可否證性,必須能輕易說出是否有達成目標。
以下是一些範例:
請將評分等級與指標結合:
若成功與完成里程碑、專案或目標相互連結,則 Asana 就可自動根據各狀態來更新目標的進度。否則,請定義要手動更新的指標。
請讓目標內容具體化,以減少模稜兩可的情況,並達成一致性。請納入以下內容:
撰寫出色的目標可以很簡單。為目標設定清楚的目的,有助於決定您想達成的結果,以及描繪成功的圖像。您還需要確立如何評量目標的進度。 請記得具體說明目標應於何時、透過何種方式來達成,定義目標推動者的權責,確保專案關係人始終掌握資訊,瞭解其各自的工作如何有助推展目標的進度。
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