將新工作的接收方式標準化,以便請求已完成、快速分類並轉介給正確的所有者。這份改進後的指南逐步介紹了設定工作接收專案的過程,並提供實用提示。
開始新專案並選擇看板檢視,將請求在各個階段之間的移動可視化。看板使交接變得明顯,並減少狀態提醒。建立區段,例如新增、分流、審查中、已接受、已排定、已關閉/已拒絕 (重新命名以符合您的流程)。區段代表工作流程階段,當任務在區段之間移動時,可以觸發規則。
新增自訂欄位,您的團隊將用來進行排序和優先順序,例如:請求類型、優先順序、影響、投入量/複雜度、請求者團隊。這種結構化方法使優先順序變得輕鬆,並確保高影響力專案迅速推進。
若要收集專案請求,請使用 表單,這些表單會在任務中收集來自請求者的資訊。表單從一開始就收集所有必要的詳細資料,讓您可以安排優先順序並指派產生的任務。
透過將任務跨專案歸屬至其他相關專案,可在不同階段和不同團隊之間維持可視度。跨專案歸屬可將同一個任務同時置於多個專案中,這意味著從任何地方對任務所做的變更都會自動同步到它所在的其他專案。

跨職能團隊可以按照偏好的方式設定專案和流程,但仍然可以依賴於各自專案中多個任務的單一任務作為事實來源。
使用規則進一步將您的工作流程自動化,自動指派任務以進行初步審查,並在專案請求獲得核准時通知團隊,而無需任何手動介入。
若要有效管理 PMO 團隊的工作量,您可以利用工作量規劃功能。工作量規劃可在專案層級全面檢視團隊的能力,從而依據可用性和專業知識進行專案的策略性指派。

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