以下說明如何根據任務優先順序將工作指派自動化。 此工作流程使用自訂欄位和規則的組合來實現所需的結果。 這一小而重要的工作流程可以成為更大、更複雜的工作流程的一部分。
若要開始使用,請將優先順序自訂欄位新增至專案,並將自訂欄位值設定為「低」、「中」和「高」。
將此類自訂欄位新增至您的專案中,即可讓您輕鬆一目了然地將最緊迫的任務可視化。 它還為自動指派工作奠定了基礎。

建立規則,根據為優先順序自訂欄位選擇的值將任務指派給特定人員。 然後,選擇行動,例如設定截止日期、新增評論,以及將任務移動至不同區段。



該規則將依賴於一個觸發器和一個同時工作的條件。 在這種情況下,觸發因素是將任務新增至該專案。 其條件是為優先順序自訂欄位指定特定值。 只有當觸發和條件滿足時,規則才會執行。 規則執行時,會執行特定的預定動作。 在此情況下,規則會根據優先順序指派任務,並可能新增評論、截止日期,以及將任務移動至特定區段。

其結果是,當任務新增至專案時,其會收到相對於其優先順序的指派對象與截止日期。
在此範例中,低優先順序任務會新增至待辦項目,並指派給Chris ,由其定期審核。 中等優先順序和高優先順序任務會指派給James。 高優先順序任務會在任務建立時間的2天後收到一組截止日期,而James在評論中提到,以最大限度地提高可見性。
值得注意的是,依據專案權限設定,任務可能會以多種方式新增至專案,就像自訂欄位值可能以多種方式設定一樣:
可透過表單新增任務。 表單提交者會看到一個問題,其答案會對應至優先順序自訂欄位。 因此,當提交表單時,表單提交作為任務顯示在專案中,並在填寫表單時完成選擇的優先順序值。 優先順序值不必是關於請求重要性的直接問題。 相反,表單建立者可以決定將特定部門的某些類型的請求或請求對應到特定的優先順序值。
可透過範本任務新增任務。 擁有適當存取權限的使用者可以使用範本建立任務,並且可以選擇優先順序值,從而觸發規則。
也可以手動新增任務,或透過多重歸屬。 若要在這種情況下觸發規則,則必須在任務新增至專案後選擇優先順序值。
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