隨著您組織的Asana帳戶增長,您可能會超過您的訂閱規模,這意味著您的內部使用者多於付費席次。 本文說明訂閱大小限制的運作方式、如何根據您的需求主動管理您的帳戶、概述自動升級流程,並提供在自動升級後管理席次的資源。
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當帳戶的內部使用者數量超過付費席次數量時,帳戶就會超出其方案規模。 例如,若您有10個席次的方案,但您的Asana帳戶中有13位內部使用者,則該帳戶超過其方案規模。
帳單所有者會在Asana應用程式的頂端看到橫幅,通知他們帳戶的內部使用者多於付費席次。
帳單所有者也將收到三封電子郵件。 以下是有關席次計劃限制的電子郵件通知流程明細:
您可以透過幾種選項主動管理訂閱規模:
Asana可讓您更輕鬆地擴展席次方案。 若您已超過席次方案, Asana會自動調整您的方案大小,無需手動變更。
您可以為您的方案新增席次,以配合帳戶的內部使用者人數。
若要新增席次至您的方案,請前往您的系統管理主控臺,然後點選「帳單」標籤頁。 在席次使用率下方,您會看到新增席次的選項。
與其永久移除成員,您可以暫時暫停其授權,以釋放席次,而不會遺失其資料。
如需詳細資料,請前往暫停成員授權。
如果成員不再需要存取權限,請刪除其他成員,以符合您購買的席次數量。
若要移除成員,請前往系統管理主控臺,然後點選「成員」標籤。 在該處,按一下要移除的成員旁的三點圖示,然後按一下「移除」。
在訂閱規模方面, Asana會隨團隊一起成長。 Asana提供2、3、4和5個席次的方案;增量為5 ,最多30位使用者(5、10、15、20、25、30) ;增量為10 ,最多100位使用者(40、50、60等) ;增量為25 ,最多500位使用者(125、150、175等) ;增量為50 ,最多500位使用者(550、600等)。
如果帳戶內部使用者人數超過帳戶計劃規模,系統會針對與實際內部使用者人數相對應的座位區開立發票或收取費用。
請注意,這適用於Starter和Advanced方案,以及舊版Premium版和Business版方案。
這些目的的「有效續約日期」因帳單週期而異:
自動升級後:
注意
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