CAPABILITIES
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Team knowledge
In This Article
Team knowledge helps teams define and manage company-specific terminology, acronyms, and technical jargon directly within Asana.
Available on Asana Starter, Advanced, Enterprise, and Enterprise+. Visit our pricing page for more information.
Team knowledge can help accelerate new user onboarding by proactively providing clear definitions for company-specific terminology, but is also useful for improving understanding of complex terms and acronyms across teams.
The knowledge tab can be found on every team page, and allows teams to add entries and manage terminology in one central location. Entries added in the Knowledge tab can also be found throughout Asana via contextual hovercards, so users can access consistent definitions across Asana quickly and easily. Team knowledge can also be accessed by Asana AI features, improving the accuracy of AI-powered features such as Smart chat or Smart summaries.
There are two ways to access team knowledge
- Via the Knowledge tab on any team's page
- Via the hovercard of any existing knowledge entry
Team page knowledge tab
To access the knowledge tab, follow these steps:
- Visit any team page. Team pages can be found via the navigation bar on the left of your screen in Asana. Scroll down until you see the Teams section, and click any team's name.
- Click the Knowledge tab at the top of the team page.
- Click New entry to add a new definition or term.
The knowledge tab on the team page is where you can create, manage, and modify your company's terms.
Hovercard
The hovercard appears in product whenever a user hovers over a defined term. If a term has been defined in the team knowledge tab of the team page, the term appears with an underline.
Hover over the underlined term to see the definition or visit the entry directly. The relevant team is also displayed in the hovercard.
Team knowledge and Asana AI
The team knowledge feature integrates with most Asana AI features including Smart chat, Smart status, and Smart summaries. The content generated by these features benefits from the additional context provided by team knowledge entries.