如需詳細資訊,請前往定價頁面。
若您正在考慮刪除帳戶,請務必了解此動作是永久性的。在繼續之前,請仔細查看步驟和影響。
請注意,此資訊僅適用於刪除 Asana 使用者帳戶,不應與取消或降級付費訂閱的步驟混淆。如需進一步瞭解如何降級至 Asana Personal 或變更方案規模,請參閱此專文。
如需永久刪除 Asana 使用者帳戶的步驟,請繼續閱讀。
免費使用者可以自行啟動帳戶刪除流程,方法是在行動裝置上刪除帳戶,或透過我們的支援團隊提出刪除請求。
請注意:您將立即失去存取權限,且您的帳戶將在 30 天內刪除。
針對個別使用者
聯絡您付費 Asana 空間的帳單所有者、管理員或超級管理員,請求刪除您的 Asana 帳戶。請使用以下步驟,在您的組織中找到這些人員。
適用於超級管理員和帳單所有者
建議僅停用使用者帳戶或從付費空間中移除使用者,而非永久刪除他們及其相關工作。
刪除 Asana 帳戶會從 Asana 組織中移除所有使用者資料,例如姓名、個人檔案圖片、電子郵件地址,且已刪除的帳戶在 Asana 中對其他人僅會顯示為「已刪除的使用者」。
超級管理員和帳單所有者可以聯絡支援部,並提供他們希望刪除的帳戶的電子郵件地址。
請注意:帳戶將在 30 天內刪除。
在向 Asana 支援提出刪除請求之前,系統管理員、超級管理員和帳單所有者應採取以下步驟。
警告:刪除您的組織或工作空間是一項不可逆的動作,將永久刪除整個組織或工作空間,包括所有相關使用者、團隊、專案和其他工作資料。
工作空間建立者或帳單所有者可以申請刪除工作空間。只有組織的超級管理員才能請求刪除組織。提出請求後,組織或工作空間將在 90 天內刪除,所有資料將在 180 天內從系統中清除。
若需進一步協助,請聯絡我們的支援團隊。
注意
This article has been AI-translated.
Send translation feedback.

These cookies are strictly necessary to provide you with certain features. For example, these cookies allow you to access secure areas that require registration and set your privacy preferences. Because these cookies are essential to providing services to you, they cannot be disabled. You can set your browser to block or alert you about these cookies, but it may cause some parts of the site to not work.
Third party trackers collect information used for analytics and to personalize your experience with targeted ads. Under the Virginia Consumer Data Protection Act, you have the right to opt-out of the sale of your personal data to third parties. You also have the right to opt out of targeted advertising related processing. You may exercise your right to opt out of the sale of personal data and targeted advertising by using this toggle. If you opt out, we will not be able to offer you personalized ads and we will stop sharing your personal information with third parties. For more information please see our Privacy Statement.
These cookies allow us or our third-party analytics providers to collect information and statistics on use of our services by you and other visitors. This information helps us to improve our services and products for the benefit of you and others.
These cookies, provided by our third-party advertising partners, collect information about your browsing habits, as well as your preferences for various features and services. They also provide us with auditing, research, and reporting to know when advertising content has been displayed and how successful the content has been. This information allows us and our third-party advertising providers to display relevant advertising content.
These cookies provide enhanced functionality, providing chat support, allowing you to more easily complete forms, personalizing content to your preferences, and selecting your communications preferences. If you do not enable these cookies, or choose to disable them in the future, that could impact your ability to use certain features.