透過事業處方案,您可以在單一訂閱下升級多個團隊。 每位事業處成員都只會計算為單一席次,即使他們是該事業處內多個團隊的成員也是如此。 本文章涵蓋與存取付費功能、試用和新增現有工作至您的事業處相關的事業處常見問題。
您可能正在處理事業處外部的任務。 任務協同作業不會觸發授權指派。 若要提供付費功能,您必須獲邀加入專案、專案集或目標,或新增至團隊。
若您自行建立Asana帳戶,您就會落入付費事業處以外的更廣泛組織中。 您需要新增至物件(專案、團隊、專案集或目標) ,或直接在系統管理主控臺中受邀使用授權。
如果您想新增至事業處,可以聯絡事業處系統管理員。 事業處管理員可透過管理主控臺將使用者新增至事業處並管理事業處成員。 事業處系統管理員和帳單所有者也可以透過系統管理主控臺的「帳單」標籤頁管理其事業處的訂閱。
如果您在存取特定專案或團隊中的付費功能時需要個別協助,您可以聯絡我們的支援團隊,並向他們提供任務或專案網址,他們可以進一步調查。
指派授權的方式有兩種:
以下是自動授權指派的運作方式:
當授權使用者與免費使用者分享物件(專案、專案集或目標)或邀請免費使用者加入團隊時,免費使用者會自動獲得與授權使用者相同事業處的付費授權。 此外,當免費使用者獲邀請加入授權團隊時,系統會自動將授權團隊所屬事業處的授權新增至該事業處。
如果您已經是付費事業處的一員,您可以邀請另一個事業處的成員與您就Asana物件進行協作。 例如,假設您處於進階事業處,並邀請Starter事業處的人員與您協作執行專案。 該Starter使用者仍只會綁定至其Starter事業處,且不會新增至您的Advanced事業處。
請注意,雖然您可以與跨部門的使用者進行協作,但使用者仍然只能查看其特定訂閱中包含的功能。
若您最近註冊並開始免費試用,您可能會看到倒數計時橫幅,告知您試用結束的時間。 由於您已在公司的付費部門工作,這可能對您來說沒有意義。 此橫幅是指您為您建立的單獨團隊或事業處進行的試用,與您公司的事業處訂閱完全分開。 雖然這可能會令人困惑,但這項試用結束時,通常不會對您的工作造成影響。 請按照此處的步驟取消試用,或聯絡我們的支援團隊尋求協助。
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